Matas (excluding KICKS) generated revenue of
DKK 4.8 billion – in line with our upgraded financial
guidance. Back in August 2021, we set an ambition
to reach DKK 5 billion by 2025/26. We are on track
to reach that ambition almost two years ahead
of time. The organic growth for Matas (excluding
KICKS) was 8%, fuelled by continued assortment
expansion and e-commerce growth. We launched
~300 new brands and e-commerce grew 24%
during the financial year as we continued to
improve the customer experience, delivery speed,
and value perception.
KICKS, which we owned for seven months during
the financial year, grew ~2% in local currency. In
the important Christmas quarter, both Matas
and KICKS reported all-time high revenues with
growth in all channels and markets despite macro-
economic uncertainty and ongoing integration
work. Based on the strong Christmas quarter, we
upgraded our revenue guidance for the full year in
January 2024.
Our customer satisfaction, measured as Net
Promotor Score (NPS), remained at a high level
both in stores and online. We strongly believe that
the omnichannel approach is the winning concept
and “connected retail” sales, where our physical
stores offer customers the entire online assort-
ment, grew 25% during the financial year.
As highlighted in our ESG Report, we are making
progress on key initiatives within Sustainable Retail,
Driving Inclusion and Championing Health. We are
On 1 April 2024, we launched a new international
organisational set-up and ways of working to drive
growth and efficiency across the business. We have
established two market facing functions, Matas and
KICKS, each addressing individual markets, and three
Nordic groupwide functions: Commercial, Digital
& Loyalty, and Operations (IT, Logistics and Data
Analytics).
This has indeed been a year of exceptional change
and progress, and we wish to thank all our colleagues
in the stores, in the logistic centers, and at our
offices for their dedicated daily efforts, delivering
strong results despite macroeconomic uncertainty
and ongoing integration. A special thanks to our
new colleagues from KICKS Group for engaging with
openness and ambition.
We also wish to thank our customers for their
engagement with, partners for the fruitful collabora-
tion and our shareholders for the continued support.
Based on the strong results, the Board of Directors
proposes a dividend of DKK 2.00 per share. The divi-
dend is subject to approval by the Annual General
Meeting on 19 June 2024.
We look forward to meeting our shareholders at the
Annual General Meeting on 19 June 2024.
Thank you.
Lars Vinge Frederiksen Chair
Gregers Wedell-Wedellsborg Group CEO
gaining even more solid data quality for tracking
and reporting and have decided to join the Science
Based Targets initiative.
Matas has a history of excellent strategy execution.
During the “Renewing Matas” strategy (from 2017
to 2020), we executed a successful digital trans-
formation, increasing the online share of revenue
from 4% to 26%. During the next strategy phase,
“Growing Matas” (2021-2024), we outgrew the
market, delivering annual average growth of above
5% driven by assortment expansion and continued
e-commerce growth.
Earnings have been stable throughout the period
allowing for continuous reinvestment in growth,
new capabilities, and acquisitions.
A new beginning: Win the Nordics
In connection with the publication of this annual
report, we will host a Capital Markets Day where
we will present our new growth strategy, “Win the
Nordics”, as well as new long-term financial ambi-
tions.
The Nordic health and beauty market is worth
approx. DKK 72 billion and our strategy, Win the
Nordics, aims at becoming the number one in all
Nordic markets, channels, and core categories.
Our starting point is strong, we are already number
one overall in Denmark, Sweden and Norway, and a
challenger in Finland. However, we see headroom
to expand our leadership in each market, improve
our online market positions, and lead in more
categories.
Win the Nordics is first and foremost a long-term
growth strategy, but with higher volumes driving
scale, we also see a clear path to improving
margins.
We have strong and longstanding supplier relation-
ships and our assortment expansion in Denmark
has been a key driver of growth. With our Nordic
scale, we can leverage both our sourcing strength
and assortment expansion even more.
On the e-commerce side, we can leverage the
successful online roll-out in Denmark to further
improve the solid online performance in Sweden,
Norway and Finland.
We are creating a logistics platform for long-term
growth across the Nordics with two new auto-
mated distribution centers. A new automated
logistic center outside of Stockholm is in operation
and handled first orders during Q3 2023, while
the upcoming automated logistic center in Lynge
is under construction and will start operating
in 2025. The two logistic centers will facilitate
expanded assortment, fast and efficient delivery,
and contribute to reducing overall logistic costs.
Both centers come with added benefits to the
environment including solar panels supplying
energy for production and solutions to reducing
packaging materials.
Annual Report 2023/24
6