
Non-Financial Reporting, contd.
Consolidated Financial Statements of Icelandair Group hf. 2025 58 Amounts are in USD thousands
Business model, value chain and strategy, contd.
Interest and views of stakeholders
The Company engages on an ongoing basis with a broad range of stakeholders that are affected by, or have an interest
in, its activities. Key stakeholder groups include employees and representatives, future employees, customers, suppliers
and business partners, local and affected communities, investors and shareholders, authorities and government, NGOs,
the general public and media. Engagement takes place through a variety of formal and informal channels, including
customer feedback mechanisms, employee dialogue and collective bargaining processes, regular interactions with
business partners and authorities, and investor communications.
Through these engagement activities, Icelandair seeks to understand stakeholder interests, expectations and concerns as
they relate to its business model, strategy and long-term value creation. The insights gained help inform strategic priorities
and the identification and management of key impacts, risks and opportunities.
Relevant information on stakeholder views and interests is communicated to the Executive Committee by relevant
Executive members responsible for the stakeholder group and the Sustainability team.
Interaction of impacts, risks and opportunities with strategy and business model
Icelandair’s business model is associated with sustainability-related impacts, positive and negative, across its operations
and value chain. Material impacts arise from energy-intensive operations, a large and diverse workforce, and Icelandair’s
role in connecting Iceland and key domestic, regional and international destinations for customers and communities. In
turn, the Company’s most material sustainability-related financial risks are climate-related transition risks, driven by
regulatory and market developments affecting aviation, including increased environmental compliance costs. These risks
have affected operating costs and financial performance during the reporting period. At the same time, the business model
also presents opportunities, including efficiency gains from fleet renewal and operational improvements, and long-term
value creation through reliable connectivity, customer trust, and a skilled workforce.
Material sustainability matters
The concept of double materiality is presented in the EU Corporate Sustainability Reporting Directive (CSRD). Double
materiality, as defined by the CSRD, comprises impact materiality and financial materiality. Impact materiality refers to a
business’ impact on the environment and society while financial materiality refers to the risks and opportunities that a
company faces in relation to the environment and society. A sustainability matter is considered ‘material’ for a company if
it fulfils the requirements for impact materiality, financial materiality, or both. Icelandair completed its initial double materiality
assessment in 2023 and reviewed and updated it in 2025. The Double Materiality Assessment will be reviewed bi-annually
unless any significant changes occur in the Company’s management system or business model.
Description of the process to identify and assess material impacts, risks and opportunities
The Double Materiality assessment was conducted with a four-step approach as follows:
1. Preparation and scoping
The business model and value chain, along with Icelandair’s key activities, were mapped to establish a common point of
reference for the assessment and define the assessment boundaries.
2. Mapping impacts, risks and opportunities
"Mapping Workshops" were held to identify potential impacts, risks and opportunities (IRO). The workshops were informed
by IROs previously identified through Icelandair’s due diligence processes, including the environmental management
system, the risk registry and previous materiality assessments. Additionally, the sustainability topics, sub-topics and sub-
sub-topics outlined in Article 16 of ESRS 1 were incorporated into the mapping process. Risks and opportunities were
identified based on related impacts and Icelandair’s dependencies on specific resources. The IRO identification process
was conducted across different parts of the value chain, enabling the identification of potential hotspots. The workshops
involved relevant internal stakeholders from Icelandair, as well as external sustainability experts.
3. Assessing materiality
The third step was to assess the materiality of identified impacts, risks and opportunities. For impact materiality,
assessment criteria for the dimensions scale, scope, irremediability and likelihood need to be set. The scales used in the
Double Materiality Assessment were based on the following: The OECD Guidelines for Multinational Enterprises, the UN
Guiding Principles, the ESRS 1 General Requirements, Icelandair’s existing assessment scales, where applicable, as well
as external experts on human rights, risk and environmental impact assessment. The assessment of financial materiality
was conducted using predefined scales for the size of financial effect and likelihood. The scale for evaluating the financial
impact of sustainability topics aligns with Icelandair’s Risk Assessment framework and associated manuals and guidelines,
ensuring a streamlined and consistent approach.